Appointment Cancellations

We know how hectic and unpredictable life can be, so we ask that if you need to cancel your appointment for any reason, that it be at least 24 hours prior to the scheduled service. Our practitioners are paid by commission and we would like to let them know of any changes so we can plan accordingly.

Product Returns and Exchanges

Since our products are hand crafted with natural preservatives instead of synthetic preservatives, we recommend you purchase products in confidence that they will be used by the expiration date. If you decide a product isn’t for you, we ask that you return the product within 30 days of purchasing. If you are unsatisfied with your purchase, we will gladly exchange it for another product or refund your purchase, preferably within the 30 day period. As these products have been crafted with the highest quality, food grade organic ingredients, we also recommend you treat them accordingly! If your product has been unused past the expiration date, we advise you to not apply it to your skin, just as you wouldn’t eat an expired food. Since these products are handmade and adjusted seasonally for the benefit of your skin, please account for a slight variation in color, texture or consistency with each batch of product.